Hand-drawn silk squares, made in France, in limited editions.

TERMS AND CONDITIONS OF SALE

The website www.alietto.fr (hereinafter referred to as the “Site”) is operated by Alice Ettore, self-employed entrepreneur trading under the name Alietto, whose registered office is located at 259 rue Saint-Martin, 75003. SIRET : 944 463 900 00018 – Email : contact@alietto.fr

These Terms and Conditions of Sale (“T&Cs”) apply to all orders placed on the Site. Any order implies full and unconditional acceptance of the T&Cs in force on the date of the order.

ARTICLE 1 – SCOPE OF APPLICATION

These T&Cs govern the sale of silk scarves and accessories available on www.aliceettore/alietto.fr,produced in France in limited editions.
Alietto reserves the right to modify these T&Cs at any time. The applicable T&Cs are those in force on the date the order is validated.

ARTICLE 2 – ORDERS

Orders are placed exclusively online.
The Client follows a validation process by “double click”, constituting an electronic signature and forming a contractual commitment.
A confirmation email is sent to the Client. The data recorded by the Site constitutes proof of the transactions.

ARTICLE 3 – PRODUCT AVAILABILITY AND PRE-ORDERS

Products are available as long as they are displayed on the Site, subject to available stock.
In the event of unavailability after an order has been placed, the Client will be refunded or offered an equivalent product.

When certain products are marked as “out of stock”, they may be offered for pre-order in limited quantities. In this case, a longer delivery time applies, generally between 3 to 5 weeks from the date of order. These delivery times are specified on the relevant product page.

ARTICLE 4 – PRICES AND PAYMENT

Prices are indicated in euros (€).
Alietto is not subject to VAT pursuant to Article 293B of the French General Tax Code (VAT not applicable).

Shipping costs are added before order validation.

Payment is due at the time of order, by credit card or PayPal.
Products remain the property of Alietto until full payment has been received.

ARTICLE 5 – DELIVERY

Deliveries are handled by La Poste (Colissimo, tracked letter).
Average delivery times are 3 to 7 business days within France.

The Client must provide a complete and accurate delivery address. In the event of an address error or failure to collect the parcel, the cost of re-shipment will be borne by the Client.

In the event of loss or delivery dispute, an investigation may be initiated. No refund or reshipment may occur before the investigation is completed.

ARTICLE 6 – RETURNS, EXCHANGES AND REFUNDS

In accordance with the law, the Client has 14 days to return a product.
Returns from France are at the Client’s expense, except in cases of shipping error or defective product.

Items must be returned in their original condition, unworn, and in their original packaging. No refund will be issued if these conditions are not met.

Defective or non-compliant products: return costs will be covered by Alietto. Photo evidence may be requested.

ARTICLE 7 – LEGAL WARRANTIES

The Client benefits from the legal warranty of conformity (Articles L.217-3 to L.217-20 of the French Consumer Code) and the warranty against hidden defects (Articles 1641 to 1649 of the French Civil Code).

In the event of non-compliance, Alietto will issue a refund or replacement within 14 days.

ARTICLE 8 – LIABILITY

Alietto cannot be held liable for damages inherent to the use of the Internet, nor for events of force majeure.

ARTICLE 9 – INTELLECTUAL PROPERTY

All visuals, texts, drawings and graphic elements on the Site are the exclusive property of Alice Ettore.
Any unauthorized reproduction is strictly prohibited.

ARTICLE 10 – PERSONAL DATA

The data collected is necessary for order processing and customer relationship management.

The Client may access, modify or request deletion of their personal data at any time by writing to: contact@alietto.fr

No banking data is stored by the Site. Payments are processed via Stripe or PayPal.

ARTICLE 11 – GOVERNING LAW

These T&Cs are governed by French law.
In the event of a dispute, the competent courts shall be those within the jurisdiction of the entrepreneur’s place of residence.

ARTICLE 12 – LEGAL INFORMATION

Publisher: Alice Ettore, self-employed entrepreneur trading under the name Alietto
SIRET: 944 463 900 00018

Hosting provider: OVH SAS, a subsidiary of OVH Groupe SA, registered with the Lille Trade and Companies Register under number 537 407 926,
Head office: 2 rue Kellermann, 59100 Roubaix, France.
Email de contact : contact@alietto.fr

Legal Notice

Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website www.alietto.fr are informed of the identity of the various parties involved in its creation and operation:

Website publisher:
Alice Ettore – Self-employed entrepreneur operating under the trade name Alietto
SIRET: 944 463 900 00018
Address: 259 rue Saint-Martin, 75003 Paris, France
Email: contact@alietto.fr

Publication manager: Alice Ettore
The publication manager is a natural person operating under self-employed (micro-entrepreneur) status.

Hosting provider:
OVH SAS
Address: 2 rue Kellermann, 59100 Roubaix, France
Telephone: +33 9 72 10 10 07

Intellectual property:
The website and all of its content (texts, images, illustrations, graphics, logo, etc.) are the exclusive property of Alice Ettore. Any reproduction, representation, modification, publication, transmission or distortion of the website or its content, in whole or in part, by any means whatsoever, is prohibited without prior authorization.

Photo credits: Alietto – All rights reserved.

Privacy and cookies policy:
Personal data collected on the website is processed for the purposes of order management and customer relations. For more information, please refer to our Privacy Policy and Cookies Policy.

Privacy Policy

In accordance with the General Data Protection Regulation (GDPR), Alietto is committed to ensuring the protection, confidentiality and security of users’ personal data.

1. Data collected
The following data may be collected when browsing the site or placing an order:

• First name, last name
• Postal address
• Email address
• Telephone number

Connection and browsing data (cookies)

Payment information (processed by Stripe or PayPal, never stored by Alietto)

2. Purpose of processing
The data is collected in order to:

• Manage orders, payments, deliveries and returns
• Issue invoices
• Respond to requests via the contact form
• Where applicable, send informational emails (excluding promotional newsletters without prior consent)

3. Data retention
Personal data is retained only for the duration strictly necessary to manage the commercial relationship, and is archived for tax and accounting purposes in accordance with applicable legal retention periods.

4. User rights
In accordance with the French Data Protection Act and the GDPR, each user has the right to access, rectify, object to, restrict the processing of, erase and request the portability of their personal data. These rights may be exercised by writing to: contact@alietto.fr

5. Cookies
Cookies may be used to measure site traffic and improve the user experience. Explicit consent is requested via an entry banner. Preferences may be modified or refused at any time.

6. Data security
Alietto implements all appropriate technical and organizational measures to ensure the security of personal data.

7. Data controller
Alice Ettore – contact@alietto.fr

Shipping & Returns

Our silk squares are produced in ultra-limited, numbered quantities. Each piece is conceived through a thoughtful and exclusive approach, ensuring its rarity and uniqueness.
The production process is slow and demanding, entrusted to workshops selected for their craftsmanship and ethical commitment.

Delivery times and conditions

• In-stock pieces (marked “Add to cart”) are prepared and shipped within 3 to 5 business days (mainland France).

• Pre-order pieces (marked “Pre-order”) are produced on demand, in very small quantities. The average production and delivery time is approximately 5 weeks. These timeframes are specified on each product page.
Please note that some shipments may exceptionally take longer due to the artisanal nature of our production.

Shipments are handled via La Poste (tracked letter or Colissimo). A tracking number is sent by email once the order has been dispatched.

We ship within France and internationally. Shipping costs are calculated at checkout according to the destination.

Shipping options

Mainland France
Orders are dispatched within 2 business days via Colissimo.
Two options are available:
• Colissimo relay point: €8
• Colissimo home delivery: €10
→ Free shipping on orders over €250, to relay points or home delivery.

European Union
Delivery via Colissimo within 3 business days:
• Colissimo relay point: €11
• Colissimo home delivery: €14

International shipping (outside the EU)
• Colissimo home delivery: €30
• Estimated delivery time: 5 business days

Returns & exchanges

You have a legal period of 14 days from receipt of your order to return a piece, provided it is in perfect condition, unworn, unwashed, and returned in its original packaging.

• Return shipping costs are the responsibility of the customer.
• Returns must be reported in advance to: contact@alietto.fr
• Once the return has been approved and the item received, a refund will be issued within 14 days.

Items made to order or personalized cannot be returned, except in cases of defect or non-compliance.

In the event of a defective product or shipping error, Alietto will cover the return shipping costs. Photo evidence may be requested.

General conditions

By placing an order on our website, you agree to the Terms and Conditions of Sale, available at the bottom of the page.
For any questions, please contact us at: contact@alietto.fr

Thank you for your trust, and for your patience — beautiful things take tim